Night Front Desk Agent - Guest Services Rep
Job Description
Job Description
TownePlace Suites in West Valley City, UT is looking for a dependable and friendly individual to join our customer service team as a full-time Night Front Desk Agent - Guest Services Representative. This hospitality role offers a competitive wage of $15/hour along with outstanding benefits, including:
- Medical
- Dental
- Vision
- 401(k)
- Marriott hotel discount
Keep reading to learn more about this hospitality position!
THE INS AND OUTS OF BECOMING OUR NIGHT FRONT DESK AGENT - GUEST SERVICES REP
THE SCHEDULE:
This is a full-time customer service overnight position, with a typical schedule of 10 PM to 6 AM, 4 – 5 days per week, including weekends and holidays.
YOUR ROLE:
As a Night Front Desk Agent - Guest Services Rep, you will be the welcoming face of TownePlace Suites during the overnight hours. Your responsibilities will include assisting guests with check-ins and check-outs, handling special requests, and ensuring the front desk area is clean and organized. You will manage the nightly audit process using the hotel's computer system and prepare the property for the next day's operations. Should guests have concerns or questions, you'll address them promptly and professionally, creating a positive and seamless experience for everyone staying at our hotel.
OUR REQUIREMENTS:
- Flexibility to commit to a minimum of 2 – 3 shifts per week, including weekends, holidays, and overnight availability
- Outgoing and friendly personality
- Willingness to learn and grow within the company
- Strong communication and customer service skills
JOIN US AS OUR NEW NIGHT FRONT DESK AGENT - GUEST SERVICES REP
We are an extended-stay hotel where guests can expect the best! Our team can also expect the same. We believe in treating our employees with the same respect and warmth that we extend to our guests, and that's why many of our staff have been with us for years. We foster a workplace culture where every team member feels valued and part of our family. Our close-knit environment encourages collaboration, support, and genuine care for one another! We prioritize employee well-being through competitive benefits and a positive, team-oriented atmosphere! Join us!
If you're ready to join a hospitality team that values your contribution and supports your growth, we encourage you to apply today. Our initial 3-minute, mobile-friendly application is quick and easy to complete. Start your journey with TownePlace Suites today!
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