Senior Software Developer Support

Topaz Systems, Inc.

Moorpark, CA 93021, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Responsible for high-level support of developers using Topaz Systems electronic signature software applications, tools and SDKs. This includes phone and email support, customer and internal communications, testing, bug tracking, and support and training of Topaz customer software developers.

Requirements:

· Technical Degree in Computer Science, programming, or related field.

· 5+ years of experience in software tech support.

Desired Areas of Knowledge and Experience:

· Client/server architectures (Citrix, Terminal Services, and RemoteFX environments), installers, user interfaces, SDK development, application plug-ins, digital signatures, PDF standards, digital certificates, USB device drivers, HID device communication.

· Multiple hardware platforms: PCs, mobile devices, embedded systems (Windows, Linux, Mac, Android, iOS, and real-time microprocessor OSs),

· Browsers (IE, Chrome, Firefox, Safari), development environments and tools (COM, .NET, IIS), languages (C, C++, C#, Java)

· Customer communication, written and oral.

· Liaison with Topaz software development team in reporting, follow-up and resolution of developer-reported issues.

Company DescriptionFounded in 1995, Topaz Systems is a leading developer and manufacturer of electronic signature software and hardware. Topaz provides all the hardware, software, intellectual property and expertise to enable paperless document creation, signing, and authentication of electronic forms with digital handwritten signatures. Topaz has developed an extensive eSign patent portfolio, and is the recipient of multiple industry awards including being a multiple consecutive winner of the Deloitte Technology Fast 50 and Fast 500, along with Inc 500 and 5000 awards for outstanding growth.

Company Description

Founded in 1995, Topaz Systems is a leading developer and manufacturer of electronic signature software and hardware. Topaz provides all the hardware, software, intellectual property and expertise to enable paperless document creation, signing, and authentication of electronic forms with digital handwritten signatures. Topaz has developed an extensive eSign patent portfolio, and is the recipient of multiple industry awards including being a multiple consecutive winner of the Deloitte Technology Fast 50 and Fast 500, along with Inc 500 and 5000 awards for outstanding growth.