Job Description
Job Description
INTRODUCTION
A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard! Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.
POSITION SUMMARY
A & Associates is seeking a Salesforce Administrator to set up, maintain, and improve our Salesforce system. This role will work with internal teams to support daily business needs, reports, integrations, user access, automation, security, and system growth. The role will also help with the development and improvement of our learning management system (LMS), including connections between the LMS, Salesforce, and other systems.
RESPONSIBILITIES
- Set up and maintain Salesforce objects, fields, workflows, validation rules, page layouts, and permissions.
- Manage users, roles, profiles, permission sets, and security settings.
- Build and maintain reports and dashboards.
- Support Salesforce Experience Cloud and external portals.
- Help connect Salesforce with other systems.
- Keep Salesforce data accurate and manage imports, exports, and basic system records.
- Fix system and user issues.
- Turn business needs into practical Salesforce solutions.
- Support testing and launch of new Salesforce features.
- Check system performance, security, and usage.
- Train and support Salesforce users.
- Find ways to make work easier through Salesforce automation.
- Work with Salesforce staff, developers, consultants, and outside vendors as needed.
- Support LMS development, testing, updates, and connections with Salesforce or other systems.
QUALIFICATIONS
- Previous experience managing Salesforce.
- Good knowledge of Salesforce setup and user management.
- Experience with reports, dashboards, workflows, security, and data management.
- Experience with Salesforce Experience Cloud is preferred.
- Basic understanding of APIs and system connections is preferred.
- Strong problem-solving and organization skills.
- Ability to understand business needs and turn them into system tasks.
- Ability to explain technical topics clearly to non-technical users.
- Experience with LMS development or LMS integrations is a plus.
- Salesforce Administrator certification is preferred.
COMPENSATION
Salary will be based on experience.
ABOUT A & ASSOCIATES
A & Associates has more than 20 years of experience providing staffing, security, workforce management, and other business services. We are committed to “Quality In Everything We Do.”
REASONABLE ACCOMMODATION
A & Associates provides reasonable accommodations to qualified applicants and employees as required by law. If you need an accommodation because of a disability or another reason protected by law, please let us know during the application or hiring process. We will review each request and work with you to find a reasonable solution when required.
EEO STATEMENT
A & Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.