IAM Access Operations Specialist (Active Directory & Identity Services

Job Description

Job Description

Job Title

IAM Access Operations Specialist (Active Directory & Identity Services)

Work Arrangement: Hybrid (3 days onsite / 2 days remote)

Location: Louisville, KY preferred; open to Houston, Atlanta, Dallas, Boise

Employment Type: Contract – 12-month backfill (extension possible)

Position Overview

The IAM Access Operations Specialist is responsible for day-to-day identity and access management operations across a large enterprise environment. This role is operations-focused, supporting user, group, and access lifecycle management in a primarily on-premises Active Directory environment, with integration to cloud identity platforms.

This is not a security operations or SOC role. The focus is on access provisioning, directory administration, and identity platform support, ensuring users have the right access at the right time while maintaining stability of core identity services.

The ideal candidate has hands-on experience supporting Active Directory and enterprise IAM platforms and is comfortable working in a ticket-driven, operational environment.

Key Responsibilities

Identity & Access Operations

• Perform user, group, and computer lifecycle management (joiner/mover/leaver) in Active Directory

• Administer organizational units (OUs), group memberships, and managed service accounts

• Support role-based access models and access requests across enterprise applications

• Troubleshoot account, authentication, and authorization issues

Active Directory & Windows Services

• Support Active Directory Domains and Trusts (multi-domain / multi-forest environments)

• Administer:

  • AD Sites & Services

  • Group Policy Objects (GPOs)

  • DNS and DFS

• Manage NTFS and network share permissions

• Perform AD object recovery and restores when required

• Support Windows Server environments up to Server 2022

Identity Platforms & Integrations

• Support and maintain integrations with:

  • Entra ID (Azure AD)

  • Okta Universal Directory

  • Office 365

• Assist with Azure AD Connect synchronization, troubleshooting sync and attribute issues

• Support federated authentication services (ADFS)

• Work with additional IAM platforms as needed (e.g., Ping, ForgeRock)

Automation & Tooling

• Use PowerShell to support identity operations, reporting, and automation

• Support identity monitoring and auditing tools (e.g., Change Auditor)

• Assist with directory recovery and resilience tooling (e.g., Semperis)

Operational Support

• Work closely with centralized IAM, infrastructure, and application teams

• Communicate primarily via Microsoft Teams in a distributed support model

• Participate in a global on-call rotation, primarily supporting the APAC region

Required Qualifications

Experience

• 3+ years supporting identity and access management or directory services in a large enterprise

• Hands-on experience with Active Directory administration

• Experience supporting Entra ID and Okta in an operational capacity

• Experience in multi-domain or multi-forest environments

Technical Skills

• Strong working knowledge of:

  • Active Directory administration

  • Group Policy

  • DNS and authentication fundamentals

• Experience with access provisioning and de-provisioning

• Proficiency with PowerShell for operational tasks

• Familiarity with IGA platforms (e.g., SailPoint) is a plus

• Basic understanding of Linux/Unix environments

Nice to Have (Not Required)

• Experience in regulated or compliance-driven environments

• Familiarity with PKI or certificate services

• Exposure to PAM/PIM tools

Additional Notes

• This role is primarily on-prem Active Directory focused, with limited cloud emphasis

• The position supports operational identity services, not security monitoring or incident response

• Strong documentation, consistency, and operational discipline are critical

• Extension beyond the initial contract term may be available

Company DescriptionLarge global automotive client, one of the most recognized global luxury brands in the world.

Company Description

Large global automotive client, one of the most recognized global luxury brands in the world.