Job Description
Job Description
About the Role:
As a Finance Systems Analyst, you will provide support and technical assistance to users for issues related to a variety of software applications while meeting defined service level expectations.
This job is part of the Financial Systems function, responsible for ensuring accounting systems operate effectively.
What You'll Do:
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Respond to requests for assistance with a variety of accounting software packages.
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Document issues, resolutions, or other actions using the incident management system.
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Troubleshoot and resolve system issues.
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Generate custom reports based on internal and external client business requirements.
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Review customer requests to identify and escalate potential system, security, and/or compliance violations of internal and external controls.
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Actively participate in projects to increase efficiencies and customer satisfaction.
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Identify process and system improvements and recommend solutions that will enhance efficiency and customer experience.
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Execute authorized electronic payments including wire transfers, ACH, and tax payments.
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Apply some knowledge of standard principles with limited practical experience.
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Lead by example and model professional values and standards.
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Contribute to the quality of your own work and outcomes.
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Work within standardized procedures and practices to achieve objectives and meet deadlines.
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Communicate clearly, exchange straightforward information, ask questions, and check for understanding.
What You'll Need:
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Bachelors Degree preferred, with up to 3 years of relevant experience. A combination of education and experience may be considered in lieu of a degree.
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Ability to use existing procedures to solve standard problems.
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Experience analyzing information and applying standard practices to make sound judgments.
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Proficiency in Microsoft Office products (e.g., Word, Excel, Outlook).
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Strong organizational skills with an inquisitive mindset.
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Intermediate math skills, including the ability to calculate percentages, fractions, and other financial-related figures.