Job Description
Job DescriptionPosition Title: Quality Assurance (QA) ManagerSalary: $110,000 - $140,000 per yearEmployment Type: Full-TimeLocation: Riviera Beach
Position OverviewWe are seeking an experienced Quality Assurance Manager to lead and oversee all food safety, quality assurance, regulatory compliance, and customer complaint resolution activities within a fast-paced food manufacturing environment. This is a leadership role requiring strong technical expertise, exceptional communication skills, and the ability to manage multiple priorities while maintaining the highest standards of food safety and quality.
This is a management position with no set schedule. Candidates must be willing and able to work extended hours as needed to support production, address quality concerns, and ensure operational compliance.
Key Responsibilities
- Lead and manage all Quality Assurance and Food Safety programs.
- Ensure compliance with all regulatory, customer, and company quality standards.
- Serve as the SQF Practitioner and maintain SQF certification requirements.
- Oversee HACCP and Preventive Controls programs and ensure ongoing compliance.
- Manage internal audits, supplier audits, customer audits, and regulatory inspections.
- Lead corrective and preventive action initiatives to address quality and food safety concerns.
- Investigate, document, and resolve customer complaints in a professional and timely manner.
- Serve as the primary point of contact for quality-related customer issues and escalations.
- Train, mentor, and develop quality team members.
- Monitor quality metrics and implement continuous improvement initiatives.
- Collaborate with production, operations, sanitation, and management teams to ensure product quality and food safety standards are maintained.
- Prepare and maintain all required quality and compliance documentation.
Required Qualifications
- Bachelor's degree in Food Science, Microbiology, Quality Assurance, or a related field preferred.
- Minimum 5 years of Quality Assurance leadership experience within the food manufacturing industry.
- Food manufacturing experience is required; dairy industry experience strongly preferred.
- Must be fluent in English with the ability to speak, read, and write professionally.
- SQF Practitioner certification required.
- PCQI (Preventive Controls Qualified Individual) certification required.
- HACCP certification required.
- Must have successfully completed a minimum of five (5) Lead Auditor certifications/audits.
- Strong knowledge of food safety regulations, GMPs, SQF standards, and preventive controls.
- Proven experience handling customer complaints and difficult customer situations.
- Strong leadership, communication, organizational, and problem-solving skills.
Preferred Qualifications
- Experience within dairy manufacturing environments.
- Experience in meat and/or seafood processing environments is highly desirable, as these industries operate under stringent food safety and quality standards.
- Experience leading regulatory inspections and third-party audits.
Work Environment
- Fast-paced food manufacturing environment.
- Management position requiring flexibility and availability beyond standard business hours.
- Must be willing to work the hours necessary to support operations, address quality issues, and ensure compliance objectives are met.
Compensation & Benefits
- Competitive salary ranging from $110,000 - $140,000 annually, based on experience and qualifications.
- Comprehensive benefits package available.
- Opportunity to play a key leadership role within a growing organization committed to quality, food safety, and operational excellence.
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