Manager of Ancillary Applications, LIS and PHA

Job Description

Job Description

WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.

Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.
• Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.
• Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.

POSITION SUMMARY

The Manager of IT Ancillary Services is a fully remote position that will oversee the implementation, optimization, and support of pharmacy and laboratory ancillary operations across Healthcare Systems of America's multi-facility hospital environment. This role includes managing a team of application analysts tasked with the development, deployment, and ongoing support of pharmacy and laboratory applications at HSA.

The Manager will be responsible for ensuring successful application service delivery and upgrades, providing comprehensive client support, and coordinating system integration with other applications. Additionally, they will establish and manage vendor relationships, collaborate with clinical and administrative leadership, and work closely with stakeholders to meet organizational objectives.

The Manager will leverage vendor resources for contract and solution reviews, while partnering with other Applications Managers and operational teams to identify and implement workflow improvements, system design changes, build processes, and long-term support strategies.

**This is a fully remote position with minimal travel required for production deployment events and periodic training sessions or meetings.**

PRIMARY RESPONSIBILITIES

• Lead and mentor a team of IT analysts, ensuring high-performance standards in laboratory and pharmacy technology solutions.
• Collaborate with clinical and operational leaders to enhance system functionality and meet organizational goals.
• Develop and implement IT roadmaps aligned with regulatory and healthcare standards.
• Oversee the implementation, maintenance, and optimization of Laboratory Information Systems (LIS), Pharmacy Information Systems (PIS), and formulary databases.
• Ensure seamless integration within the MEDITECH EHR systems, inventory management, and all integrating systems/analyzers utilized with the department.
• Manage data integrity, cybersecurity, and interoperability with external partners.
• Work closely with integrated service vendors, including RALs, formulary vendors, middleware providers, and automation technology suppliers.
• Negotiate contracts and manage vendor relationships to maximize system performance and compliance.
• Ensure compliance with HIPAA, CLIA, CAP, FDA, and pharmacy regulations to maintain accreditation and operational excellence.
• Work with Heads of Department within the hospitals to implement process improvements that enhance system reliability, scalability, and clinical usability.
• Monitor system performance and troubleshoot laboratory and pharmacy-related IT issues to minimize disruptions.
• Identify new technologies and automation solutions to streamline laboratory and pharmacy operations.
• Plan and adhere to departmental budget and identify and implement opportunities for cost savings and revenue growth.

EXPERIENCE/EDUCATION REQUIREMENTS

• Bachelor's or Master's degree in Healthcare Informatics, Information Technology, Business Administration, or a related field (Preferred)
• Expertise in MEDITECH EHR, LIS platforms (Sunquest, Epic Beaker, Cerner PathNet), and pharmacy systems (Epic Willow, Pyxis, Omnicell, Meditech Pharmacy Module).
• Strong knowledge of data exchange, vendor integrations, and healthcare compliance standards.

• 4+ years of supervisor experience (Preferred)

SKILLS/REQUIREMENTS

• Proven track record of strategic leadership and team management.
• Strong communication, project management, and stakeholder engagement skills.
• Experience in budget planning, contract negotiations, and vendor management for clinical applications.
• A genuine passion for improving healthcare through innovative technology solutions.