Job Description
Job Description
We’re looking for a skilled Deskside Support Technician to provide hands-on technical support across a variety of hardware, software, and peripheral devices. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and delivers excellent customer service — especially in clinical or hospital settings.
Key Responsibilities
- Resolve software-related break/fix incidents
- Perform IMACs (Install, Move, Add, Change) including software installations and machine upgrades
- Support device refresh cycles
- Provide support for a wide range of peripherals, including:
- Document scanners
- ID card scanners
- Barcode scanners
- Credit card readers
- Label printers
- Signature pads
- Dragon dictation microphones
- RFID readers
- Assist users at staffed tech walk-up bars
- Work tickets through ServiceNow (ticketing system)
- Provide remote support using LogMeIn
Required Skills & Experience
- Basic experience with Active Directory
- Strong knowledge of Windows 10
- Proficiency with Microsoft Office applications
- Experience providing deskside support
- Experience with ServiceNow is preferred but not required
- Experience with LogMeIn remote support tools
Job Type & Location
This is a Contract position based out of Washington, DC.
Pay and Benefits
The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Washington,DC.
Application Deadline
This position is anticipated to close on Mar 31, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.