Funeral Director

Job Description

Job Description

Our associates celebrate lives. We celebrate our associates.

Job Profile Summary
Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Implements choices made by the families/legal representative regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Ensures customer needs are addressed. Fulfills the requirements as dictated by the licensing Board in the practicing state or province. In markets where regulatory requirements limit Pre-need sales to Funeral Directors, the Funeral Director’s job requirement will be consistent with the Family Service Counselor.

Job Responsibilities

• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures

• Negotiates and enters into funeral contracts

• Handles contracts, legal documents, and collection of payments in accordance with company policies.

• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.

• Arranges for the interment or cremation of human remains

• Retains heritage and grows market share through active involvement with community, religious and other organizations

• Confirms authorization to proceed with the service arrangements

• Verifies identification of the deceased and authorization for embalming

• Promotes and maintain a safe and healthy work environment

• Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services

• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary

• May assist with general office duties

• May assist with the maintenance of vehicles, the facility and property

• Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management

• Ensures refreshments are available (where allowed by law)

• Performs other duties as assigned

• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:

  • Performing removals and transfers including lifting of deceased human remains

  • Dressing and preparing casket

  • Coordinating and assisting with funeral service and visitation

• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

• Setting up chairs and the removing, properly caring for and storing of these items

• Participating at special functions

• Supervises/assists in funeral services by:

• Supervising the parking of cars

  • Ushering

  • Driving funeral vehicles

  • Assisting at chapel and church services

  • Assisting at the cemetery

  • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

  • Setting of chairs and the removal, proper care and storage of these items

  • Participating at special functions

  • Other duties, as required

• Handles pre-need sales and aftercare, where applicable. Aftercare includes delivery of:

  • Documentation

  • Stationery

  • Information on insurance, health benefits and pension,

  • Pre-arrangements for next of kin

• Ensures potential pre-need referrals are shared with Family Service Counselors

• Promotes and maintain a safe and healthy work environment

• Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services

• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry; prepares reports as necessary

• May assist with general office duties

• May assist with the maintenance of vehicles, the facility and property

• Receives caskets and other funeral home supplies as well as places into inventory and carrying out any other responsibilities that may be reasonably delegated by management

• Ensures refreshments are available (where allowed by law)

• Performs other duties as assigned

Minimum Requirements

Education

• High School diploma or general equivalency degree (or diploma)

• Completion of a degree-training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science

Experience

• Minimum of 2 years of experience as an Apprentice, Funeral Director

Certification/Licenses

• Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board

• Valid driver’s license

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs

• Knowledge of computers and some software including MS Office products required

• High level of compassion and integrity

• Good communication skills

• Problem solving skills

• Ability to multitask and set priorities

• Detail oriented

Work Conditions

Work Environment

• Work indoors and outdoors during all seasons and weather conditions

• Limited amount of local and/or multiple location traveling required

• Professional Dress is required when in contact with families

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day

• Sitting continuously for many hours per day, up to 6 hours per day

• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises

• Travel up to 25%

Postal Code: 30328

Category (Portal Searching): Operations

Job Location: US-GA - Sandy SpringsCompany DescriptionLife’s not about a job, it’s about purpose.

Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?

We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!

Our Sales Professionals enjoy:
•\tUnlimited Income Potential - with a competitive commissioned incentive package
•\tStability – a recession-resistant, human centered business
•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
•\tOngoing training
•\tAdvancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.

Company Description

Life’s not about a job, it’s about purpose.\n\nDo you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?\n\nWe’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!\n\nOur Sales Professionals enjoy:\n•\tUnlimited Income Potential - with a competitive commissioned incentive package\n•\tStability – a recession-resistant, human centered business\n•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.\n•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-\nclass technology platforms\n•\tOngoing training\n•\tAdvancement opportunities\nWe think our CEO, Tom Ryan, says it best:\n“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.” \nBETTER HEALTH:\nWellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.\nBETTER WEALTH:\nWe are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.\nBETTER SELF:\nWe encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.\nBETTER COMMUNITY:\nOur Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.\nCompensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)\nNote: Eligibility requirements apply.\nSCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.\nFor any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.