Job Description
Job Description
Software - Hardware Asset Management and Contract Management
100% remote
Direct Hire, full benefits - salary to $110K max
Obtain and conduct initial review of End User License Agreements (EULAs)
Creation and maintenance of software product, model and entitlement records
Assistance with internal compliance audits and mitigation
Vendor Management
Determine the appropriate vendors for acquiring a particular product or service
Request quotes
Obtain W-8BEN from foreign vendors as required by laboratory policy
Queue Management
Monitor IT Asset Management queue and provide updates to requesters, as appropriate
Required Knowledge/Skills/Attributes:
3+ years Software and Hardware Asset Management experience
Experience managing DoD contract related to HW and SW
Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc.
General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems
Ability to effectively work in a hybrid collaborative team environment
Strong communication skills, written and verbal
Customer service experience and commitment to customer service and support
Analytical and problem-solving skills
Initiative to anticipate issues and provide insight into solution
Strong attention to detail and organizational skills
Ability to manage projects in parallel with daily tasks
Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
Intermediate experience with Microsoft Office suite of applications
Preferred Qualifications:
Experience with ServiceNow ITSM and SAM/ITAM functionality