Guest Experience Specialist

Job Description

Job Description

HERITAGE AUTO GROUP - Potential Placement at any location, Northern Utah, Eastern Utah and Wyoming

Heritage Auto Group is redefining the customer experience by bringing true hospitality into the automotive world. We’re looking for a Guest Experience Specialist who thrives on making people feel welcomed, valued, and taken care of from the moment they walk in the door.

What You’ll Do:

• Greet and engage guests with warmth and professionalism

• Ensure a seamless and enjoyable experience throughout the customer journey

• Anticipate guest needs and go above and beyond to exceed expectations

• Collaborate with team members to maintain a customer-first environment

• Uphold showroom appearance and maintain a welcoming atmosphere

What We’re Looking For:

• A background in hospitality, retail, or guest services

• A passion for serving others with sincerity and enthusiasm

• Strong communication and interpersonal skills

• A team player who thrives in a fast-paced environment

• A self-starter with a positive attitude and attention to detail

Why Join Us?

• Competitive pay and benefits

• Supportive and professional team environment

• Career growth opportunities

• Make a real impact on the guest experience every day