Job Description
Job Description
Concierge / Receptionist
East Providence, RI
Monday – Friday | 8:30am – 5:00pm on-site
We’re looking for a Concierge / Receptionist who takes pride in creating a welcoming, organized, and smoothly running workplace. This is an essential and highly visible role within our headquarters. It’s an ideal position for someone who enjoys being the hub of a creative environment, and who is looking for a long-term home in a steady position.
If you find satisfaction in keeping things running smoothly, anticipating needs, and solving small problems before they become big ones, this could be a great fit.
What you'll do:
Workplace Experience
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Greet and assist visitors, clients, and (add)venturists with a warm, professional demeanor
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Maintain a polished, welcoming reception area
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Answer and direct incoming phone calls and general inquiry email promptly and accurately
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Ensure conference rooms and shared spaces are set up/reset for meetings
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Maintain plants and shared areas with care and consistency
Office Operations
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Manage daily office opening and closing tasks (lights, monitors, general readiness)
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Handle incoming and outgoing mail and deliveries including FedEx, USPS, UPS
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Maintain supply closets and reorder materials as needed (WB Mason, Amazon, etc.)
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Assist with scheduling and calendar coordination
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Perform administrative tasks including data entry and reconciliation of purchase orders
Hospitality & Internal Events
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Coordinate catering, refreshments, and presentation for internal meetings and events
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Ensure kitchen and client kitchen areas remain clean, stocked, and organized
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Monitor food and beverage inventory, restock weekly items, and research cost-effective purchasing options
Problem Solving & Initiative
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Address day-to-day issues efficiently and professionally
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Identify recurring challenges and propose practical improvements
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Balance desk coverage with operational tasks through thoughtful time management
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Adapt to shifting priorities while maintaining composure and professionalism
Our Concierge will have:
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Experience in reception, hospitality, or office coordination
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High school diploma; additional training or education preferred
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Strong organizational and multitasking skills
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Clear, friendly, and professional communication skills
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Confidence using Microsoft Office, Google Workspace, and office technology
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A positive, steady presence that contributes to team morale
Our Culture rewards:
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Energy, creativity and enthusiasm
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Ability to work autonomously or in groups
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A good sense of humor
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A passionate commitment to serve clients, co-workers and community
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Loyalty and integrity
Physical Requirements:
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Must be able to lift 10–20 pounds frequently and up to 50 pounds occasionally, with assistance when appropriate
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This is an on-site position, M-F from 8:30am–5:00pm
We are an EEO/Affirmative Action employer. We are not able to support relocation or visa sponsorship.