FRONT DESK RECEPTIONIST

Job Description

Job Description

MEDICAL RECEPTIONIST-

• Record Management:

  Maintain and update patient records, ensuring accuracy and confidentiality, often using Electronic Health Record (EHR) systems.

• Administrative Tasks:

  Handle filing, data entry, and other clerical tasks to support the medical office.

• Financial Handling:

  Process patient payments, verify insurance information, and assist with billing and insurance claims.

• Office Operations:

  Keep the reception area clean and orderly, manage office supplies, and coordinate with other healthcare staff.

• Compliance:

  Adhere to HIPAA and other privacy regulations to protect patient information.

• Appointment Management:

  Schedule, confirm, and reschedule appointments, and call patients to remind them of their upcoming visits.

Essential Skills

• Communication:

  Excellent verbal and written communication skills for interacting with patients and staff.

• Technical Proficiency:

  Familiarity with office software, including medical practice management software and patient portals.

• Organization:

  Strong organizational and time-management skills to manage multiple tasks effectively.

• Customer Service:

  A warm, welcoming, and empathetic demeanor to create a positive patient experience.

• Attention to Detail:

  Meticulousness in handling patient information, appointments, and financial transactions.