Job Description
Job DescriptionAdmissions Director
Location: Myerstown, PASchedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM
We are seeking an experienced and dynamic Admissions Director to oversee the admissions process for our skilled nursing facility in Myerstown, PA. This role is essential in ensuring a smooth, welcoming, and well-coordinated admission experience for residents and their families.
Key Responsibilities
- Coordinate admissions between the external liaison and internal department heads
- Complete admission paperwork with patients and families in a timely and professional manner
- Secure insurance authorizations prior to admission
- Ensure required equipment and medications are in place for new admissions
- Provide tours to prospective residents and families
- Assign resident rooms and coordinate with housekeeping and maintenance to ensure room readiness
- Ensure a smooth transition and deliver exceptional customer service throughout the admission process
- Scan completed admission documentation into PCC
- Assist with community outreach, marketing events, and referral relationship building
- Support reputation management efforts, including gathering testimonials and positive online reviews
- Post content to facility social media platforms as needed
Qualifications
- Minimum of two (2) years of admissions experience in a skilled nursing facility preferred
- Strong communication, organizational, and interpersonal skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Customer service-focused with a professional and compassionate approach
- Experience with PCC and insurance authorization processes preferred
Benefits
We offer a comprehensive and competitive benefits package, which may include:
- Medical, Dental, and Vision Insurance
- Prescription Drug Coverage
- Telemedicine Program
- Company-Paid Group Life Insurance
- Voluntary Term Life Insurance and Short-Term Disability
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Commuter Benefits
- Paid Time Off (vacation, personal, sick, and state-mandated sick leave)
- DailyPay – Access your earned wages as they accrue
Benefits, bonuses, and compensation plans are based on applicable state law, employment classification, and length of service.
Apply today and join our team in Myerstown, PA, where you'll play a vital role in creating a positive first impression for our residents and their families.