Job Description
Job Description
Brief description of duties:
Provide professional, customer-focused support and technical advice to system users.
Assist or perform installations, modifications, and repairs of various technology infrastructure including peripherals, workstations, servers, storage, multi-function products, network equipment, security cameras, key-less entry, and VoIP hardware.
Identify and mitigate risks, ensuring the confidentiality and integrity of sensitive data, and maintaining the availability of critical systems across the organization.
Assist with on-boarding and off-boarding employees, managing user accounts, permissions, roles, and other access rights.
Minimum experience and/or training requirements:
Position requires either a minimum of an associate's degree in an IT-related field or two years of information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields.
The IT Specialist II role would be considered if the candidate possesses and demonstrates knowledge, strengths and/or experience in the areas defined in the job description (see attached). Experience in GIS would also qualify.
IT-related certifications, such as those from CompTIA, ISC2, GIAC and Microsoft, will be highly valued. Any GIS-related certifications would be beneficial as well, such as those from GISP and ESRI. Must be able to pass a National Crime Information Center (NCIC) background check. Must pass Security Awareness training within 6 months of employment.
Attention to detail, knowledge of effectively working with the public and troubleshooting various software and hardware problems is vital.
Schedule:
Full-time position: Monday through Friday, 8:00 a.m. to 5:00 p.m. Must be available for night and weekend work, as well as being on-call to respond to after-hours emergencies, as needed. Travel to off-site locations may be required as job duties demand.
Salary:
IT Specialist I $5,031.67 - $5,286.40/monthly effective January 1, 2026, salary will increase to $5,182.62 - $5,444.99
IT Specialist II $6,089.54 - $6,397.82/monthly effective January 1, 2026, salary will increase to $6,272.23 - $6,589.76
Job Posted by ApplicantPro