Office Admin / Dispatcher / Scheduler - Support Our Tech Team!

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Are you great on the phone, good under pressure, and looking for a role where your people skills really matter?

KC Mechanical, Vermont’s leading commercial kitchen service company, is looking for an Admin / Dispatcher / Scheduler to join our office team. You'll help coordinate technicians across Northern and Central Vermont, working closely with the rest of our scheduling and parts teams.

If you’ve worked in a call center, customer service desk, or office admin role and want a position with more ownership and real teamwork, this might be the perfect fit.

What You'll Do:

• Schedule service calls and dispatch techs throughout Vermont
  
  
• Answer customer calls and update work orders
  
  
• Monitor job progress and adjust schedules as needed
  
  
• Communicate daily with technicians, parts managers, and other schedulers
  
  
• Keep things running smoothly and customers informed
  
  

We’re Looking For:

• Friendly and clear communicator (phone and email)
  
  
• Able to juggle multiple calls and tasks at once
  
  
• Confident with basic computer systems and scheduling tools
  
  
• Positive, collaborative mindset
  
  
• In-person availability in our Colchester office
  
  

Why Join Us?

• Locally owned business, nearly 30 years strong
  
  
• Team culture: no egos, no micromanaging
  
  
• Medical, Dental, HRA, Life Insurance
  
  
• 401(k) with company match
  
  
• Paid time off and holidays
  
  
• Full-time, year-round stability
  
  

Apply today and bring your people skills into a role with more purpose, team connection, and growth potential.