Job Description
Customer Service Coordinator\n \n Salary: $45,000-$55,000\n Why This Opportunity Stands Out:\n \n • Serve as the primary point of contact for customers and play a key role in delivering an exceptional customer experience\n
\n • Gain exposure to multiple business functions, including Sales, Operations, and Finance\n
\n • Build expertise in order management, quoting, invoicing, and account support\n
\n • Opportunity to identify and implement process improvements that enhance efficiency and customer satisfaction\n
\n • Work in a collaborative environment with strong cross-functional partnerships\n
\n • Develop valuable experience with customer account management and business reporting\n
\n • Enjoy a role with high visibility and direct impact on customer retention and service quality\n
\n • Join an organization committed to continuous improvement and professional development\n Key Responsibilities for the Customer Service Coordinator:\n \n • Process customer orders, quotes, invoices, payments, and account-related requests\n
\n • Respond to customer inquiries and resolve issues promptly and professionally\n
\n • Partner with Sales and Operations to address customer needs and operational challenges\n
\n • Maintain accurate customer account records and document customer interactions\n
\n • Generate customer service reports and support process improvement initiatives\n
\n • Update and maintain standard work procedures and related documentation\n Qualifications for the Customer Service Coordinator:\n \n • High school diploma required; Associate degree preferred\n
\n • 2+ years of customer service experience\n
\n • Strong proficiency with Microsoft Office and Google Workspace applications\n
\n • Experience with order processing, invoicing, customer account management, or manufacturing environments preferred\n \n