Systems & Technology Manager

Job Description

Position Summary:

The Systems & Technology Manager provides comprehensive oversight of all technology functions, network performance, cybersecurity, systems integration, data management, and long-term IT strategy, while ensuring uncompromised data security and reliability across global operations in Minnesota, the Netherlands, and China.

This role drives modernization of business systems, champions automation and emerging technologies, and fosters cultural adoption of digital tools through effective change management.

Essential Job Functions:

1. ERP & Business Systems

• Oversee ERP (Microsoft Dynamics 365 Business Central) re-implementation project.
• Manage successful resolution general ERP support tickets.
• Manage integrations and automation tools (Power Automate, APIs).
• Collaborate with finance, operations, sales and HR to optimize workflows.

2. Technology Strategy

• Develop and execute IT roadmap aligned with business goals.
• Identify opportunities for automation and digital transformation.
• Support the development and implementation of the organization’s AI ecosystem by facilitating adoption, integration, and process alignment.

3. Vendor Management

• Manage relationships with MSP/CSP and ERP partners.
• Evaluate and recommend new vendors as needed.

4. Infrastructure Oversight

• Ensure network, security, and cloud services are maintained via MSP.
• Oversee IT compliance and data security standards.

5. Management

• Provide guidance on technology best practices.
• Oversee global IT infrastructure by providing direction to the Netherlands and China facilities on network management, cybersecurity, hardware/software lifecycle decisions, data integrity, and connectivity to U.S. systems.
• Promote and sustain a culture of continuous improvement and organizational growth through innovation and adaptability.

6. All other duties as assigned.

Required Qualifications:

1. Bachelor’s degree in computer science, information systems, IT, or a closely related field.
2. 5+ years in IT management or senior technical role.
3. Experience with Microsoft ERP systems (Business Central highly preferred).
4. Strong knowledge of automation tools.
5. Experience managing IT infrastructure and cybersecurity principles.
6. Vendor management and project management experience.
7. Excellent communication and problem-solving skills.
8. Experience in working with AI-driven automation or data analytics.
9. Ability to absorb and retain information quickly.
10. Excellent attention to detail.
11. Systems theory mindset: Proven analytical and problem-solving abilities.

Preferred Qualifications:

1. Experience in manufacturing or distribution environments.
2. Experience implementing Microsoft ERP systems.

Environment and Physical Demands:

Work Environment: Standard office environment - desk/computer work, minimal noise

Physical Demands: Light Activity - some walking and light lifting up to 25 lbs

Equal Opportunity Employer Notice:

Midwest Rubber is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic under applicable law.

This description has been designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary in the future based on new or revised work assigned to this position.