Job Description
Job DescriptionSalary:
STUDIO OVERVIEW
Serasana means To Be Healthy, and our mission is to create a community of hope and healing. Serasana Holly Springs is a Wellness Center that fuses ancient wellness practices, specializing in stress and pain management, by encouraging regular use of acupuncture, yoga, massage, skincare, healing tea and remedies.
We are looking for a part-time (12-18 hours/week) Spa Attendant Team Member. Our environment is unique--we have a beautiful tea bar and a thoughtful retail selection that supports our clients on their wellness journey. We have eight treatment rooms and a gorgeous yoga studio!Our location is next to Lowes Foods in Holly Springs Crossing.
We are specifically looking for someone that can work Sunday afternoons (10-5), at least one-two evenings a week (2-8pm) and has flexibility through the week and weekend. We typically work a repeatable shift each week. This opportunity is not for a college student home for the summer, because the ideal candidate will be replacing the current staff that is starting college in August. This position will start with training early in the summer so that you can work independently by mid-August.
RESPONSIBILITIES
Transition each client into our community of hope and healing--guide clients in their decisions about wellness.
General
Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise and sell retail products, handle purchasing and inventory control, attend staff meetings, lead the upkeep of the spa, and handle central communication with all Team Members.
Tea Related
Educate clients on tea, take drink orders, make drinks, clean, stock teas and supplies, receive shipments, handle retail sales transactions. Adhere to all applicable health dept regulations.
Yoga Related
Greet clients arriving for class, answer questions, guide them to the proper location, explain payment options, sell packages, sell retail, explain yoga styles, registerstudents, manage the sign-in sheet, collect payments.
Acupuncture/Massage/Skincare Related
Check-in clients, ensure clients are takeninto the spa on time, assist therapists, change linens in rooms if needed, keep therapy rooms stocked, answer client questions about services, sell retailand treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.
QUALIFICATIONS
- Comfortableconversing with strangers
- Retail sales competence
- Basic math skills, Google Docs and Sheets
- Ability to handle complex, precise, competing tasks
- Basic knowledge of yoga, acupuncture, massage, skincare and tea
- Experience with MindBody software is a plus
CONDITIONS OF WORK Can be long shifts, short shifts, or split shifts. Flexible shifts
REQUIREMENTS
- Minimum age of 18
- Brisk walking, lifting 20 lbs and frequent bending
- Keen eyesight
- Live a tobacco-freeand vaping-free lifestyle
- Report to work free of any adverse effects of drugs or alcohol
EQUIPMENT OPERATED Computer, Printer, Telephone, Stereo, iPod, iPad, Washer, Dryer, Blender, and Hot Plate
BENEFITS
- Flexible schedule
- 20% Discount on Retail
- 50% Discount on Acupuncture, Skincare and Massage
- 50% Discount on Workshops
- Free Unlimited Yoga--Beautiful studio offering a weekly schedule of Gentle, Flow, Yin and Restorative classes