Job Description
Job Description
Start Date: September 1, 2025
Job Type: Contract-to-Perm
Overview:
An oncology provider in Flagstaff, AZ is seeking a dynamic Telephone Operator to join their growing team. This role involves answering incoming calls and transferring them through the EMR system. The ideal candidate will thrive in a fast-paced environment with high call volume and be open to cross-training for future scheduling responsibilities.
Key Responsibilities:
- Answer and transfer incoming calls using the EMR system
- Provide excellent customer service and resolve inquiries efficiently
- Maintain decision quality and professionalism in all interactions
- Support various administrative and scheduling functions
Required Qualifications:
- High School Diploma
- 1+ year of professional experience (e.g., customer service, scheduling)
- Strong organizational skills and attention to detail
- Ability to multitask effectively
- Proficiency with Microsoft Outlook, Word, and Excel
Preferred Qualifications:
- Experience as a medical receptionist or pre-service coordinator
$19.00
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.