Security Guard Dispatch Coordinator

Job Description

Job DescriptionOverview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Dispatch Coordinator in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Dispatch professional in a retail location, you will help coordinate security-related communications, monitor activity, and support timely responses to incidents and service needs. This role offers the chance to stay engaged, provide outstanding customer service, and work with a team that values agility, reliability, innovation, care, teamwork, and integrity while helping create a welcoming environment.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeMon12:07 PM - 06:07 PMTue12:07 PM - 06:07 PMThur06:07 AM - 06:07 PMFri06:07 AM - 06:07 PM

What You'll Do:

• Provide customer service to visitors, tenants, and/or staff by handling calls for assistance, sharing site-specific information, and supporting security-related procedures at the location.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner by dispatching appropriate personnel and communicating updates to key contacts.
• Monitor radios, telephones, cameras, and/or other communication systems to help identify issues, document activity, and relay information to on-site teams.
• Maintain accurate logs, incident reports, and dispatch records, noting times, locations, and actions taken during routine activity and unusual events.
• Conduct regular and random patrol support through dispatch coordination around the business and perimeter, understanding that working environments and conditions may vary by location.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1621752