Job Description
Job Description
Are you a sales-driven leader who knows how to keep a team focused, energized, and performing at a high level?
We are one of the fastest-growing real estate organizations in the country and are seeking an experienced Call Center Manager to lead the day-to-day operations of a high-volume sales call center. This role is responsible for turning activity into results: keeping agents on pace, monitoring performance, improving conversion, and making sure the team consistently executes against its goals.
This is not a role for someone who simply watches the numbers. It’s for a hands-on leader who knows how to drive accountability, solve performance issues, and create an environment where sales professionals are motivated to perform.
What You'll Get:
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Base Salary: $180,000-$200,000
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Medical, Dental & Vision Insurance
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401(k) with Company Match
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Profit Sharing
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Paid Time Off
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Long-term Career Growth Opportunities
Compensation:
$180,000 - $200,000 base salary
Responsibilities:
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Lead daily operations and sales performance
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Track KPIs, call activity, and conversion metrics
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Drive accountability to daily sales and activity goals
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Coach through performance gaps and reinforce strong sales behaviors
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Improve processes, productivity, and overall team results
Qualifications:
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Has led a sales team or high-volume call center
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Is driven by KPIs, conversion, and measurable results
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Knows how to hold people accountable without micromanaging
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Is a confident, hands-on leader who motivates performance
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Thrives in a fast-paced, results-oriented environment
About Company
EmpowerHome Team Services is a high-growth real estate organization built around strong leadership, scalable systems, and a relentless focus on performance. With a culture that values ownership, accountability, and continuous improvement, the organization empowers its teams to perform at a high level and creates opportunities for leaders to make a lasting impact.