Front Desk Receptionist

Job Description

Job Description

Join our team at Mike’s Mechanical, where we have proudly served the Lewis & Clark Valley for over 30 years! With an A+ rating from the Better Business Bureau, we are dedicated to providing exceptional comfort solutions through our HVAC, electrical, and plumbing services for both residential and commercial projects.

Pay: Starting at $16/hr +, based on experience
Schedule: Monday - Friday, 7:45 am - 4:45 pm
Benefits: 401K (up to 4% employer match), fully paid medical, dental, and vision, paid holidays, vacation, and sick pay
Type: Full-time

Position Summary:
As the Front Desk Receptionist, you will be the first point of contact for our customers. Your role will involve greeting guests, answering incoming calls, and ensuring that all visitors receive excellent customer service. You will also assist with various administrative tasks to support our management team and other departments.

Key Responsibilities:

• Greet customers and assess their needs, directing them to the appropriate personnel
• Answer and route incoming calls while providing outstanding customer service
• Update customer contact information and process payments
• Review Google calls and leads, responding to reviews and comments
• Perform data entry, create documents, and organize information
• Assist management and other departments with administrative duties as needed