Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in healthcare settings by providing essential clinical support alongside managing front desk operations. This role ensures smooth patient interactions, maintains efficient office workflows, and supports healthcare staff in delivering quality patient care.
Responsibilities
- Greet patients and manage check-in/check-out processes efficiently
- Answer phones, schedule appointments, and handle patient inquiries
- Collect and record patient medical histories and vital signs
- Assist healthcare providers with clinical tasks and procedures
- Maintain patient confidentiality and comply with healthcare regulations
- Manage patient records and update electronic health systems accurately
- Coordinate communication between patients, healthcare providers, and insurance companies
- Ensure the reception area is organized and welcoming