Job Description
Job Description
We are looking for a dependable and organized Account Manager to join our manufacturing team. This position will serve as a primary point of contact for customers and help manage orders from start to finish.
Responsibilities:
- Manage customer accounts and maintain strong relationships
- Receive and process customer purchase orders
- Follow up on orders, delivery dates, and customer requests
- Communicate with production and other departments
- Provide customers with order status updates
- Maintain accurate customer and order information
- Help resolve customer questions or concerns
Qualifications:
- Strong communication and customer service skills
- Organized with excellent attention to detail
- Comfortable working in a fast-paced manufacturing environment
- Proficient with email and basic computer programs
- Manufacturing or machine shop experience is a plus