Job Description
Responsibilities:
- Setting up furniture configurations for onsite meetings and events, including arranging conference rooms, presentation spaces, and collaborative work areas to meet specific event requirements
- Performing workstation setups for new and existing employees, including installation and adjustment of monitors, monitor arms, and other ergonomic equipment to ensure optimal workspace functionality
- Conducting minor repairs and maintenance tasks throughout facilities, such as fixing door handles, replacing light bulbs, troubleshooting basic equipment issues, and coordinating with appropriate vendors for more complex repairs
- Coordinating with and managing vendors who handle day-to-day operations and maintenance of our office building such as deliveries, office supplies and daily janitorial services
- Partnering with the extended Facilities team to ensure the buildings are running smoothly and providing a safe, functional and comfortable environment for employees.
- Addressing any facility or workplace issues (elevator down, restroom flood, refrigerator not cooling, etc) promptly to include engaging the right vendor to address the issue
- Responding to an internal ticketing system within Service Level Agreements, providing clear answers and excellent customer service to fellow employees
- Providing emergency response support in partnership with Security, managing maintenance and repair requests, and helping us stay compliant with local codes
- Helping to maintain our Standard Operating Procedures to ensure documentation is up to date
- Developing and preserving office culture and norms, for example our COVID or guest policies
- Partnering closely with People Operations, Security, and vendors to ensure that our office supports focused work and the fruitful exchange of ideas
- Ability to lift up to 50 pounds
You might be a good fit if you:
- Have 4+ years of experience in facilities coordination and building operations
- Working knowledge of facilities-related systems like HVAC, elevators, plumbing, various building equipment like lighting systems, and infrastructure with the ability to supervise maintenance, repairs, and services
- Stay up-to-date with technological, regulatory, and facility trends related to building management
- Have a service and solution-based mindset/internal customer orientation, and are excited to take on essential but behind-the-scenes tasks to help our teams do impactful work
- Enjoy rolling up your sleeves and handling day-to-day tasks as they arise–no task is too big or too small
- Have excellent organizational skills, strong communication abilities (both verbal and written) and ability to multitask
Strong candidates may also:
- Have prior experience with vendor management, food and beverage service, and hospitality
- Be interested in artificial intelligence and care that it is developed safely and beneficially
- Have experience with managing permit, license, and inspection requirements, ensuring facilities meet all mandated regulations
- Enjoy juggling multiple projects, especially in a fast-paced and dynamic startup environment