Bilingual Medical Front Desk Receptionist
Job Description
Job Description
Job Title: Front Desk Receptionist
Location: DMV Allergy and Asthma Center
Reports To: Office Manager
Job Summary:
We seek a personable, organized, and efficient Front Desk Receptionist to join our medical office team. The ideal candidate will have strong customer service skills, the ability to manage multiple tasks, and a warm, welcoming demeanor to provide our patients with a positive experience from check-in to check-out. This role is essential in ensuring smooth daily operations and supporting the overall patient experience.
Responsibilities:
- Greet and assist patients with a welcoming attitude as they enter the office
- Check patients in and out, confirming appointments and ensuring completion of necessary paperwork
- Verify insurance information, collect copayments, and maintain accurate billing records
- Schedule and confirm patient appointments, answer phone calls, and respond to messages in a timely, professional manner
- Maintain patient confidentiality and handle sensitive information with care in accordance with HIPAA regulations
- Keep the front desk and waiting area organized, presentable, and stocked with appropriate materials
- Assist with administrative tasks such as data entry, filing, and scanning documents into the electronic medical record (EMR) system
- Coordinate with medical assistants, nurses, and providers to ensure seamless patient flow throughout the day
- Address patient inquiries, provide information about office policies and services, and escalate issues to management as needed
- Other duties as assigned to support the clinic’s operational efficiency
Qualifications:
- High school diploma or equivalent; additional certification in healthcare administration or related field is a plus
- Previous experience as a receptionist, preferably in a medical or healthcare setting
- Knowledge of medical terminology, insurance verification, and EMR systems is preferred
- Proficient in Microsoft Office Suite and comfortable learning new software
- Excellent communication, organizational, and multitasking skills
- Strong customer service skills with a compassionate and professional attitude
Working Conditions:
- Position requires extended periods of sitting and working at a computer station
- May involve occasional lifting of office supplies and materials
Benefits:
- Competitive hourly wage
- Health and dental insurance options
- Paid time off
- Opportunities for professional growth and training
If you are a friendly, reliable individual who enjoys helping people and working in a fast-paced environment, we encourage you to apply for this role. Join our team to make a positive impact on patients’ healthcare experiences!
Company DescriptionAt DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions, and are seeking a skilled Medical Assistant to join our team.
Company Description
At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions, and are seeking a skilled Medical Assistant to join our team.