Front Desk Receptionist / medical Front Desk Receptionist

Job Description

Job Description

Title: Front Desk Receptionist

Location: Nashville, TN (Onsite)

Contract: Contract
Shift:
8-4 m-Thursday
8-noon on Fridays

Front Desk Receptionist Role:

• The Front Desk Receptionist will provide a professional and positive experience while assisting patients with check-in and check-out procedures, verifying current information, and obtaining updated paperwork when necessary.
• Greet patients and visitors in a warm, friendly, and helpful manner
• Maintain the reception area
• Schedule and confirm appointments and consultations via phone
• Answer and screen calls, take messages, and respond to inquiries
• Take credit card payments as needed, including payments for QuickBooks products and services (prior experience preferred; training provided if needed)
• Discuss surgical quotes with patients via phone and email
• Print and distribute faxes and mail
• Maintain strict confidentiality at all times

Front Desk Receptionist Background Profile:

• High school diploma or equivalent
• 2+ years of related experience
• Comfortable with and computer literate
• Experience with EMR software preferred
• Familiarity with QuickBooks or payment systems a plus
• Excellent customer service skills, both over the phone and in person
• Strong organizational and multitasking skills
• Professional and polished demeanor and appearance
• Desire to work in a fast-paced environment