Job Description
Job DescriptionWe are looking for an experienced Project Coordinator to join our team on a long-term contract basis in Minneapolis, Minnesota. This role involves providing comprehensive sales and operational support to clients while ensuring projects are managed effectively from initiation to completion. The ideal candidate thrives in a fast-paced environment, excels in communication, and is committed to delivering exceptional service.
Responsibilities:
• Prepare accurate quotes and orders for standard and customized client requests using internal systems.
• Coordinate client orders from proposal to installation, ensuring consistent communication with both clients and team members.
• Monitor vendor acknowledgments and resolve discrepancies to guarantee timely and accurate delivery of products.
• Expedite shipping timelines to meet client requirements and address any issues with vendors or shippers.
• Utilize the Hedberg Order System to track and manage order statuses and generate internal reports.
• Investigate and resolve invoice discrepancies to facilitate timely client payments and ensure accuracy.
• Partner with project teams to resolve delivery and installation issues, including documenting punch lists and ordering necessary parts.
• Respond promptly to daily client inquiries about products and services, collaborating with appropriate teams as needed.
• Assist the sales team with bid responses, proposal submissions, and project close-outs.
• Train and mentor new team members on company processes and systems.• Proficient in Microsoft Excel with strong attention to detail and accuracy.
• Excellent verbal and written communication skills, with the ability to tailor messages for various audiences.
• Demonstrated problem-solving skills and critical thinking abilities.
• Ability to manage tasks effectively, prioritize responsibilities, and meet deadlines.
• Strong interpersonal skills with a collaborative mindset and the ability to build positive relationships.
• Resilient and adaptable to a dynamic and fast-paced work environment.
• Experience with order management systems such as Hedberg or similar platforms.
• Previous experience in project coordination or a similar role is preferred.