Job Description
Job Description
Hotel:
Concord Embassy Suites
5400 John Q. Hammons Dr. NW
Concord, NC 28026
Spa Receptionist
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Spa Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Spa Associate is to provide guests with an excellent spa experience, ensuring guests receive professional and personalized service.
Work Performed:
The Spa Associate will be tasked with the following duties, responsibilities, and assignments:
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Greet guests entering the spa, determine nature and purpose of visit, and direct or escort them to specific destination;
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Manage telephone calls to the Spa, including answering, screening, or forwarding
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Schedule and calendar appointments;
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Explain spa menu, pricing and other policies to guests;
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Support administrative tasks, such as proofreading / transcribing handwritten information and filing/ maintaining records;
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Maintain, clean, and disinfect retail area;
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Process payments, receipts, and records for spa services; and
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Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Prior retails or customer service experience
Required Prior Experience:
3 months experience in spa or office environment
Preferred Education:
High School Diploma or equivalent
Required Technology:
Basic Microsoft office knowledge
Physical:
Ability to lift, pull and push up to 30 pounds occasionally
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays.
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At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay - Get paid when you need it
✅ Exclusive Travel Discounts - Save big at Marriott and Hilton properties
✅ 401k Plans - Invest in your future
✅ Comprehensive Medical Insurance - Your health matters to us
✅ Additional Property-Specific Perks - Because every location has something special to offer
But we don't just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy