Security Systems Programmer - C-CURE & Genetec

Job Description

Job Description

About the Role:

We are seeking a dedicated Physical Security Systems Programmer to join our team. The Physical Security Systems Programmer is responsible for the installation, configuration, administration, troubleshooting and maintenance of enterprise access control and video management systems, while supporting field-level device and installation. Experience configuring/interfacing with C-CURE and/or Genetec required.

Essential Duties & Responsibilities:
Responsibilities include, but are not limited to the following:

· Administer and support enterprise access control and video management systems, including CCure 9000 and Genetec Security Center, to ensure system availability and operational effectiveness.

· Configure and maintain access control components such as personnel records, credentials, access levels, schedules, door configurations, and alarm/event definitions.

· Support video surveillance operations through camera onboarding, configuration, user permissions, recording profiles, and video review/export for official requests.

· Monitor security systems and review events, alarms, and logs to support incident response, troubleshooting, and service restoration.

· Diagnose and resolve system issues including access denials, device communication failures, and configuration conflicts across access control, video, network, and field devices.

· Coordinate with security operations centers, IT/network teams, field technicians, and vendors to troubleshoot issues and restore services.

· Maintaining accurate documentation of system configurations, changes, and maintenance activities.

· Following approved security procedures and configuration standards.

· Handling sensitive security data in accordance with policy.

· Physical fitness and manual dexterity to handle tools and climb ladders when necessary.

Qualifications:

• US Citizen and active Top-Secret clearance.
• A bachelor’s degree or 4 years equivalent experience as a security technician.
• Technical knowledge of various security systems and devices, including alarms, cameras, and access control systems, public address systems, and other security technologies.
• Strong troubleshooting and problem-solving skills.
• Hands-on administration and programming experience with Genetec and CCure.
• Excellent written and verbal communication skills.
• Ability to work a regular schedule at the Washington DC locations.
• A team player with a customer-oriented approach.
• Strong attention to detail to ensure accurate installation and maintenance of security equipment.
• Knowledge of safety practices and regulations to maintain a safe working environment.
• Proficiency in system testing and troubleshooting to identify and resolve issues promptly and accurately.

Working at Edgewater Federal Solutions:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companies since 2018.

Edgewater Federal Solutions is an Equal Opportunity Employer. It has been and continues to be our policy to provide equal employment to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran status and/or other status protected by applicable law.