Server

Published: 6/14/2022

Job Description

As a Server at Stars and Strikes, you are responsible for creating a fun, welcoming, and memorable dining experience for guests throughout the entertainment center. This role combines excellent customer service with efficient food and beverage service while maintaining a high standard of hospitality in a fast-paced, family-friendly environment.

Key Responsibilities

Greet guests promptly and provide friendly, attentive service throughout their visit.
Take accurate food and beverage orders using the point-of-sale (POS) system.
Deliver food and drinks quickly while ensuring order accuracy.
Maintain knowledge of the full menu, daily specials, and promotions to answer guest questions and make recommendations.
Responsibly serve alcoholic beverages in accordance with state laws and company policies.
Process guest payments accurately, including cash, credit cards, and mobile payments.
Monitor guest satisfaction by checking in regularly, refilling beverages, pre-bussing tables, and responding promptly to requests.
Maintain clean and organized dining, bowling lane, and service areas.
Work collaboratively with bartenders, kitchen staff, food runners, and management to ensure efficient service.
Follow all food safety, sanitation, and health regulations.
Support special events, birthday parties, and high-volume shifts while maintaining exceptional guest service.

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