<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Tier 1 Helpdesk Technician Responsibilities: 
<ul>
<li>Provide technical assistance with computer hardware and software</li>
<li>Resolve issues for clients via phone, in person, or electronically</li>
<li>Recommend hardware and software improvements</li>
<li>Track customer issues and resolutions</li>
</ul>
Qualifications: 
<ul>
<li>Previous experience in IT, customer service, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Strong troubleshooting and critical thinking skills</li>
<li>Positive and professional demeanor</li>
</ul>

Tier 1 Helpdesk Support

Job Description