Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Company car
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
- Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and vacation
- Flexible Work Schedule: Can accommodate midweek appointments
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
- On the jobsite for 4+ customers per day
- On-site Work Orders, customer service, and follow-ups
- Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
Customer Service and Communication
- Display world-class customer service for tenants and property management staff
- Track work progress and notes in our CRM/Dispatch tool
- Communicate with support team with questions
Follow Repair Process
- Understand and utilize our unique 5-step repair process
- Employ each tool in your custom tool-kit
- Problem-solve repairs with creativity
We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.
QUALIFICATIONS
- Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
- Experience working in facilities maintenance can be a big plus but is not required.
- An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.
ABOUT SURFACE EXPERTS
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!
- We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
VISION
- To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
- Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
- Our mission is to develop outstanding teams by investing in strong relationships.
- Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
- Serve Others
- Be a Problem Solver
- Trust the Process