Job Description
Job Description
Come join our maple syrup production team! You'll work 7:30am-4:30pm Monday-Friday with Saturday hours based on seasonal workload.
Major Responsibilities/Activities
- Answer customer questions concerning location, price, and use of equipment and supplies sold in the store.
- Check-out customers-enter orders into system, process payments, and bag/box purchases.
- Pull product and assist customers with loading purchases.
- Label received product with item codes/descriptions before shelving.
- Stock shelves with product. Notify manager(s) when stock is low to reorder.
- Assist shipping department with pulling orders for packing as needed.
- Provide customer service for customers who call with technical questions.
- Package equipment and supplies for retail sale.
- Other tasks as requested.
Minimum Requirements
- High School Diploma or equivalent
- High level of accuracy and attention to detail
- Math Skills-counting, making change, basic arithmetic
- Reading and writing abilities
- Typing skills
- 1+ years Customer service experience preferred
- Pallet jack experience preferred, or ability to become certified.
Essential Physical & Mental Functions
While performing the duties of this job, the employee is regularly required to interact with customers in-person and on the phone, including talking and listening (hearing). Employees in this position must be a team player with the ability to problem-solve and work independently.
This position is very active and requires standing, walking, bending, kneeling, and stooping frequently. The employee must frequently lift/move items weighing up to 60 pounds.
About Us
Bascom Maple Farms is a leading manufacturer and distributor of pure maple products, as well as maple sugaring supplies and equipment. We are a seventh generation, family-owned company located in Acworth, NH with approximately 80 year-round employees. We offer a variety of employee benefits including health insurance, disability and life insurance, paid time off, 401(k) with company match, and employee discounts.
*When you apply, you will receive an automated email response confirming your application; please locate this email as further communications will go to the same destination. We look forward to hearing from you soon!