Job Description
Job DescriptionSalary: Based on Experience and Qualifications
Community Manager (Luxury Lease-Up | 300 Units)
Savannah / Hilton Head | $80,000 + Bonus
At Seventeen Residential, were seeking a business-minded Community Manager to lead the lease-up and ongoing operations of a 300-unit luxury multifamily community in the Savannah/Hilton Head market.
This is the ideal role for a proven operator who can motivate and coach a team, drive leasing performance, deliver strong financial results, and communicate confidently with ownership. Youll be responsible for ensuring the community meets its leasing, resident experience, and budget goals while building a high-performing onsite culture.
What Youll Get at Seventeen Residential
- $80,000 base salary + performance bonus
- Medical, Dental, Vision, Life Insurance
- Up to 120 hours of PTO
- Paid holidays
- Simple IRA with employer match
- A culture that values ownership, accountability, and empowering leaders to make an impact
- A team that supports excellence and professional growth
What Success Looks Like (First 90 Days)
In your first three months, youll be expected to:
- Create structure and accountability across leasing, service, resident experience, and reporting
- Establish a leasing cadence and follow-up standards that drive conversions
- Implement weekly KPI tracking across traffic, tours, applications, renewals, and delinquency
- Ensure owner reporting is accurate, proactive, and aligned with lease-up priorities
- Maintain budget discipline with clear expense management and vendor oversight
- Build a team culture focused on performance, professionalism, and resident satisfaction
Your Role: Operate the Community Like a Business
Lease-Up & Revenue Leadership
- Lead and execute lease-up strategy with a focus on traffic conversion, pricing discipline, and high-quality resident screening
- Drive leasing performance through daily activity expectations, lead management, and follow-up accountability
- Monitor and coach the leasing pipeline and conversion metrics weekly
- Partner with marketing teams to execute outreach and reputation management strategies (ILS, social, events, and local partnerships)
- Maintain deep knowledge of the competitive market and positioning to support pricing and closing strategies
Financial & Operational Performance
- Build, manage, and execute the property operating budget while controlling expenses and vendor spend
- Monitor property financial performance (P&L, rent roll, delinquency, leasing trends) and proactively identify corrective actions
- Ensure accuracy and timeliness of all reporting, invoices, vendor contracts, and resident files
- Maintain compliance with company policies, leasing standards, and applicable housing laws
Leadership & Team Management (Team of 7)
- Lead, coach, and develop a high-performing onsite team (leasing and maintenance)
- Conduct weekly performance meetings centered on goals, KPIs, and accountability
- Hire, onboard, train, and evaluate staff to ensure strong execution and culture alignment
- Set performance standards and reinforce professional expectations across resident experience and property presentation
Owner & Investor Communication
- Deliver strong and proactive owner reporting throughout lease-up and stabilization
- Respond confidently to investor and owner questions with clear operational insight
- Explain leasing performance, financial variances, and operational priorities in a business-forward way
- Recommend strategies to improve NOI and stabilize the asset efficiently
Resident Experience & Service Standards
- Ensure consistent resident service response and follow-up standards
- Resolve escalated resident concerns and enforce lease compliance
- Maintain strong resident retention strategies and support renewal outcomes
- Oversee property condition, curb appeal, and consistent luxury-level presentation
What You Bring
- 35+ years of multifamily property management experience (luxury and/or lease-up experience preferred)
- Proven ability to lead, coach, and motivate a team (experience managing 5+ direct reports preferred)
- Strong leasing skills with a demonstrated record of driving occupancy and closing leases
- Experience managing budgets, financial reporting, and controlling expenses
- Comfort speaking with owners, stakeholders, or investors and explaining performance/results
- Strong communication skills (written + verbal), organization, and attention to detail
- Ability to thrive in a fast-paced, high-expectation lease-up environment
- Proficient in Microsoft Office; RealPage experience strongly preferred
- Flexible availability including weekends as needed
- Bachelors degree preferred
Physical Requirements
- Ability to walk, bend, reach, climb, and lift up to 30 lbs.
- Comfort working around mechanical and electrical equipment, as well as hazardous materials.
Why Seventeen Residential
We are committed to building communities that thrive through strong leadership, high standards, and meaningful relationships. If youre a business-minded operator who wants the autonomy to lead, the support to succeed, and the opportunity to make a measurable impact wed love to meet you.
Apply today to join Seventeen Residential as our next Community Manager.