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Receptionist Front Desk

FAH LAW GROUP PC
location13th St, Silver Spring, MD 20910, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Business Hours: 8:30 AM to 5:30 PM

GENERAL PURPOSE

The front desk receptionist plays a key role within our firm. They serve as the first impression of the firm to clients, potential clients, and visitors. They also provide support to our attorneys, paralegals, legal assistants and administrative staff as necessary.

WHAT THE JOB REQUIRES:

· Handle a multi-line phone system and have the ability to answer multiple calls at a time.

· Professionally interact with multi-lingual clients and provide high-level service.

· Pick-up, stamp, sort, process and deliver incoming mail and correspondence to the appropriate staff member.

· Forward incoming calls to the appropriate staff member.

· Record and confirm client appointments and payments.

· Use case management system.

· Copy files as required.

· File documents as required.

· Administrative tasks as delegated.

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