Senior Quality Technician

Job Description

Job DescriptionSenior Quality Assurance Technician

Company: Gemtron Corporation
Location: Vincennes, IN
Job Type: Full-Time
Department: Quality

Position Summary

Gemtron Corporation is seeking a Senior Quality Assurance Technician to support and strengthen our quality systems, customer satisfaction, and supplier performance. This role is responsible for managing quality-related issues, supporting continuous improvement initiatives, and ensuring compliance with customer, supplier, and internal requirements.

Primary ResponsibilitiesCustomer and Supplier Issues

• Define and maintain methods for part and product disposition.
• Provide quality and technical support to customers, including participation in FMEA, PPAP, FPA, and Gage R&R processes.
• Assist with resolution of customer and supplier inquiries and complaints.
• Initiate and manage 8D corrective actions for customer or internal nonconformances; lead cross-functional teams to determine root cause and implement corrective actions.
• Provide technical clarification of product specifications and Critical to Quality (CTQ) characteristics.
• Use and audit corrective action systems for effectiveness.
• Identify, develop, implement, and monitor supplier continuous improvement projects.

Records Management

• Receive, process, securely store, and retain quality records, including statistical data, charts, metrology results, and return/disposition documentation.
• Review quality documentation for completeness and accuracy.
• Maintain and report supplier PPM (Parts Per Million) performance metrics.

Returns and Rework Processes

• Inspect, evaluate, and disposition returned and non-conforming materials.
• Track and monitor non-conforming material trends using existing software tools.
• Support integration of non-conformance data into the company’s quality data systems.

Technical and Measurement Processes

• Read, interpret, and apply engineering drawings and blueprints to production and supplier inspection processes.
• Utilize a variety of measuring equipment to identify potential nonconformities and initiate corrective and preventive actions.
• Apply statistical methods to monitor, analyze, and predict product non-conformance.
• Advise production teams and management on technical quality matters during manufacturing.
• Conduct measurement system analysis (MSA) and process capability studies as required.
• Measure complex glass and metal components using portable CMM or 2D/3D scanning equipment (e.g., Romer Arm).

Calibration Responsibilities

• Verify calibration status of machines, gauges, and scales.
• Perform minor repairs or coordinate corrective action when necessary.
• Perform other duties as assigned.

Required Competencies

• Knowledge of Statistical Process Control (SPC) methods (Six Sigma or similar).
• Ability to perform and interpret FMEA, FPA, and PPAP activities.
• Strong teamwork, communication, and leadership skills.
• Working knowledge of SAP, quality statistics, and data analysis.
• Proficiency in Microsoft Office, especially Excel.
• Strong written and verbal communication skills.
• Ability to present technical and quality information to upper management.
• Strong organizational skills with the ability to manage priorities, goals, and deadlines.

Education & Training Requirements

• High School Diploma required
• Associate Degree preferred
• English fluency required

Licensing / Certification Requirements

• None required

Experience Requirements

• Minimum of 2 years of experience in a quality assurance or manufacturing quality role.

Why Join Gemtron Corporation?

At Gemtron Corporation, quality is at the core of everything we do. This role offers the opportunity to work with advanced measurement technologies, collaborate cross-functionally, and directly impact customer satisfaction and supplier performance.