Job Description
Job DescriptionWe are in search of an Assistant Property Manager to join our team in Concord, California. The ideal candidate will be responsible for overseeing the daily operations of the property and ensuring all policies, procedures, and programs are implemented effectively. This role will involve ensuring compliance with all relevant agencies and laws, and will offer a long term contract employment opportunity.
Responsibilities:
• Implementing day-to-day procedures, policies, and programs to ensure a well-managed and well-maintained property
• Ensuring compliance with all applicable regulatory bodies and federal, state, and local laws
• Consistently applying property rules and regulations, and reporting any violations
• Processing and maintaining accurate resident files at move-in and recertification within established guidelines
• Carrying out the recruiting, hiring, and termination processes, as well as training and evaluation of staff
• Overseeing program compliance such as HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc.
• Obtaining necessary documentation, completing certifications, and collecting deposits and rents in line with program policies and procedures
• Ensuring staff respond to all resident requests or complaints in a timely, efficient, and courteous manner
• Completing work orders and turnover of vacant units promptly
• Utilizing knowledge of Microsoft Word, Excel, and Outlook, with Boston Post software knowledge being a plus.• Demonstrated experience as an Assistant Property Manager or similar role
• Strong knowledge and experience in customer service
• Proficiency in property management software
• Familiarity with real estate laws and regulations
• Excellent problem-solving and conflict resolution skills
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to handle emergencies and stressful situations
• High school diploma or equivalent; Bachelor's degree in Business Administration, Real Estate or related field is a plus
• Detail oriented certification in Property Management (e.g., CPM or ARM) is a plus