Property Manager

Job Description

Job Description

POSITION SUMMARY:

The Property Manager will be responsible for the day-to-day management and operations with a core focus of world-class customer service to our tenants. They will also lead, manage, and hold the Assistant Property Manager accountable as a direct report.

ACCOUNTABILITIES AND OUTCOMES:

• Lead, Manage, Accountability
• Tenant Service (Customer)
• Property Expense and Vendor Management
• Property Curb Appeal and Safety
• Vacancy Condition

TASKS AND RESPONSIBILITIES:

With the assistance of the Assistant Property Manager, direct, manage, and supervise the day-to-day management of all aspects of property management within assigned portfolio including, but not limited to:

• Review asset business plans to understand short-and long-term goals associated with the property and plan accordingly
• Development and execution of annual property budgets and 5-year Capital Expense plans
• Scope, bid, negotiate, award and issue service / project contracts in accordance with procedure
• Provide exceptional white glove customer service to tenants
• Manage vendors to ensure maximum performance and service levels are being met per contract
• Work with construction Project Manager as needed for planned capital and tenant improvement projects
• Be available to travel to new assets as part of the Strikeforce team (along with asset management, leasing, and construction) to initially evaluate and provide feedback regarding condition of the property
• Visit all properties a minimum of three (3) times per year to ensure that assets are in a first-class condition and document each visit per established process
• Review third-party inspection reports and take/recommend corrective action where needed
• Provide 24/7 availability for tenant or property emergencies
• Review insurance reports to ensure that all vendor certificates of insurance are current
• Approve vendor payables regularly to ensure timely payment and dispute invoices with vendor if anomalies occur in vendor billings v. contract
• Assist Accounts Receivable Specialist, as needed, to maximize collection efforts and leverage tenant relationships
• Review work order reports to ensure that tenant work requests are completed per best practices and understand if correction/follow up is necessary
• Knowledge of accrual-based accounting
• Knowledge of CAM, Real Estate Taxes, and expense pools
• Review income statements monthly and provide variance explanations pursuant with established thresholds and by the monthly close schedule
• Provide alternatives to mitigate variance overages whenever possible and continuously drive NOI
• Issue insurance incident reports in conjunction with policy
• Manage direct reports in accordance with company policies in an equal manner that ensures high level confidentiality
• Lead and mentor staff to improve skillset and career potential
• Perform other duties as assigned

KNOWLEDGE, SKILLS AND REQUIREMENTS:

• Bachelor's degree in business or related field
• Proven industry experience will be acceptable in lieu of Bachelor's degree
• CPM, RPA, or other property management designation a plus
• Minimum 2 to 3 years of commercial property management experience
• Knowledge and experience of MRI, Nexus, and ID Plans or other Property Management software
• Data compilation and analysis
• Financial analysis knowledge and experience
• Project management experience a plus
• Effective verbal and written communication skills
• Demonstrated ability to manage multiple priorities and deadlines
• Ability to work extended hours, weekends, and holidays pursuant with industry demands
• Willingness to travel

WORK ENVIRONMENT:
Includes both a typical office or home-based office environment, with minimal exposure to excessive noise or adverse environmental issues, and regular local and/or overnight travel, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile and plane.

PHYSICAL REQUIREMENTS:
Ability to sit for prolonged periods of time.

POSITIONS SUPERVISED:
Assistant Property Manager

A WORD ABOUT FNRP

First National Realty Partners is a dynamic private equity firm that's reshaping the commercial real estate landscape. Our vertically integrated structure provides the #1 option for accredited investors looking to earn superior risk-adjusted returns in the necessity-based retail space. Our trusted relationships with top national-brand tenants give our team game-changing intelligence and maneuverability in the industry, specializing in grocery-anchored properties. Our trusted connections with the largest national brands in the country, and our proven investment criteria, allow us to de-risk investment opportunities and present the best, institutional-quality deals to investors who previously would never have had access to this asset class on the open market.

All of this would be impossible without the unparalleled knowledge and experience of our team members who bring the best of their respective fields to our firm. At FNRP we strive to be a responsible organization that creates value for all our stakeholders alike, including tenants, communities, investors, and employees. Our world-class team is united by the same core values as well as dedication toward FNRP's vision: to create a world where everyday accredited investors can invest in world-class institutional quality grocery-anchored commercial real estate.

Working at First National Realty Partners is unlike anything you've experienced before. We're not your stuffy shirt-and-tie office space. We believe in flexibility, accountability, comradery, and achieving our goals together. Will you join us?