Description 
Job title:&nbsp;Customer Support Representative-II 
Payrate: $23- $24/hr. on W2 (All Inclusive) 
Remote (RE, USA, CT, NYC METRO) 
Schedule: Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/time zone 
Duration: 4+ Months
Description
<ul>
<li>You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client.</li>
<li>You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.</li>
<li>Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.</li>
<li>You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.</li>
</ul>
Preferred Qualifications:
<ul>
<li>excellent verbal communication</li>
<li>attention to detail</li>
<li>ability to adapt to changing contexts</li>
<li>last-hour logistics or delivery customer service experience</li>
</ul>
Nice to have:
<ul>
<li>experience with Slack</li>
<li>bilingual in Spanish</li>
</ul>