Retail Sales Manager

Job Description

Job Description

Shane Co. is HIRING for a RETAIL SALES MANAGER ! ! !

Location: INDIANAPOLIS, IN

In-Person Interviews - ONE DAY ONLY - Wednesday, June 4

• Do not call or go to the location / They DO NOT do the Hiring

Interview Times: 10 AM - 6:00 PM (apply NOW to schedule an interview with the Hiring Team)

Pay Rate:

• Sales Manager - $70,000 - $82,000 Annually (starting range)
• Opportunity for a team-based bonus on weekly sales goals met for everyone in the store

Typical Retail/Store Hours:

• Monday - Wednesday: 10:00 am - 7:00 pm
• Thursday & Friday: 10:00 am - 8:00 pm
• Saturday: 10:00 am - 6:00 pm
• Sunday: 12:00 pm - 5:00 pm
• Employees OPEN & CLOSE 1 hour beyond hours of operation
• Employees REQUIRED to have WEEKEND & some EVENING Availability

Sales Manager:

• Weekend and evening availability, retail schedule.

A Shane Co. Retail Sales Manager's job description typically involves leading and supervising the sales team, driving top-line sales, and ensuring a positive customer experience. They are responsible for coaching and directing sales staff, implementing company culture, and managing store operations.

Key Responsibilities:

• Sales Leadership:

  Actively engage in the sales process, lead by example, and guide sales staff on the sales floor.

• Supervision and Training:

  Supervise, coach, and develop the sales team to achieve sales goals and provide excellent customer service.

• Store Operations:

  Develop a basic understanding of all store functionalities, including customer service and sales operations.

• Customer Experience:

  Provide exceptional customer experiences by demonstrating in-depth knowledge of merchandise, representing the brand, and creating a unique retail experience.

• Collaboration and Communication:

  Work closely with the store management team, including the Store Visual Merchandiser, and communicate effectively with customers and team members.

• Managerial Duties:

  Participate in store openings and closings, process clean and checks, and participate in shop-related inventories.

• Company Culture:

  Represent and uphold Shane Co.'s company culture.

• Sales Tools:

  Familiarize themselves with and effectively utilize Shane Co.'s sales tools.

• Teamwork:

  Collaborate with store management and sales teams.

Desired Skills and Experience:

• Leadership and Management:

  Demonstrated experience in managing, leading, developing, and training others, preferably in a retail or hospitality setting.

• Sales Experience:

  Knowledge of selling techniques and practices, with prior experience in a face-to-face sales environment.

• Communication and Interpersonal Skills:

  Excellent written and spoken English, with the ability to communicate effectively with customers and team members.

• Customer Focus:

  Ability to provide exceptional customer service and create a positive shopping experience.

• Teamwork and Collaboration:

  Ability to work effectively with others and contribute to a positive team environment.

• Adaptability:

  Ability to respond to the team's needs in a fast-paced environment.

• Availability:

  Availability during evenings and weekends is a must, as Shane Co. is closed on major holidays.

• Visual Acuity and Manual Dexterity:

  Possess a high level of visual acuity and manual dexterity

• Needs to have 2 or more years of sales experience, and managing, leading, developing, and training in the retail industry.
• Pay range is based on experience
• Potential for monthly bonuses.

Experience:

• Sales: 2 years (Required)
• Management: 2 years (Required)

Our goal is to give you employment experience like no other so you wake up and want to come to work every day! And as a member of the leadership team, we will count on you to give an amazing experience to both our customers and our team members! If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

Compensation package: Bonus opportunities

RESPONSIBILITIES

• As a member of the store team, your role as a Sales Manager is to help your team develop customer relationships and maximize sales, while training for the next level of management within our company
• This role serves both our customers and our team as a member of the store leadership team
• As a member of the store leadership team, the Sales Manager assists in driving top-line sales by maximizing sales growth potential by ensuring all customers' needs are met
• Assist in driving top-line sales, including supervising, coaching, and directing the sales staff
• Contribute to the sales floor by actively engaging in the sales process with our customers, providing an excellent experience for each customer in the store while also exemplifying our Shane Co
• Working closely, collaboratively, and transparently with the rest of the store management team
• Ensuring partnership with the Store Visual Merchandiser to understand and educate the team in all merchandising standards, including case presentation and storytelling
• Participating in and exemplifying our company culture
• Develop a basic understanding of all functionalities and processes in the shop, customer service department, and sales operations
• Attending and participating in all scheduled meetings of the store management team as requested, as well as meetings with the sales team
• Perform duties related to opening and closing the store
• Process clean and checks, write up shop jobs for sales, customer repairs, and warranty work, master Quality Control according to Shane Co standards, and participate in shop-related inventories

We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer

BENEFITS

• In our stores, we do not sell on commission, we offer a competitive base rate, and we bonus based on team performance
• We focus on providing you a time off package that is very generous for retail!
• However, you accrue 3 weeks of vacation in your first year!
• In addition, you also earn 6 sick days per year
• We are closed on 7 holidays (unlike most retailers), AND we pay you for one volunteer day per year!
• The longer you work with us, the more vacation time you earn
• Unlike other companies who just offer low paying disability insurance to cover your major illness situations, we offer the ability to earn time off at FULL pay for the care of yourself or a family member!
• We offer very competitive medical, dental and vision plans, as well as a 401 (k) plan with a company match, company paid life insurance, and flexible spending accounts for medical, daycare or mass transit commuting expense
• We also offer a number of discounted voluntary benefits including long-term disability, life insurance for your dependents, pet insurance and even things like discounted travel and movie tickets!
• We have benefits focused on you AND any family member (Partner, children and even your parents!) including counseling, legal advice, assistance in finding appropriate medical specialists and even help in understanding medical bills!
• And, of course, we offer a generous discount in our stores or online for you AND your family members!

Overview

As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our dynamic company culture in a retail environment.

Company DescriptionShane Co., a leader in the retail jewelry industry, is looking for the Top of the Class, Sales and Customer Service professionals. Candidates must be confident and possess outstanding interpersonal and communication skills. We are seeking the best that desire a challenging growth-oriented career track. If you are interested in an elite career opportunity with Shane Co. you must be highly motivated and eager to be challenged and developed to achieve personal and professional excellence. Long-term career and growth tracks can include sales and management opportunities for advancement in 1 of 14 regional markets. A comprehensive and exciting training program awaits those with the right stuff. Over the past four decades, we have fostered a culture of teamwork that ensures a self-motivated individual success. Our corporate culture is one of opportunity, transparency, and challenge. All team members are expected to contribute to our ongoing success. Though we maintain a strong team environment, competition is fierce to be #1 within your respective markets and beyond.

Company Description

Shane Co., a leader in the retail jewelry industry, is looking for the Top of the Class, Sales and Customer Service professionals. Candidates must be confident and possess outstanding interpersonal and communication skills. We are seeking the best that desire a challenging growth-oriented career track. If you are interested in an elite career opportunity with Shane Co. you must be highly motivated and eager to be challenged and developed to achieve personal and professional excellence. Long-term career and growth tracks can include sales and management opportunities for advancement in 1 of 14 regional markets. A comprehensive and exciting training program awaits those with the right stuff. Over the past four decades, we have fostered a culture of teamwork that ensures a self-motivated individual success. Our corporate culture is one of opportunity, transparency, and challenge. All team members are expected to contribute to our ongoing success. Though we maintain a strong team environment, competition is fierce to be #1 within your respective markets and beyond.