Job Description
Job Description
Overview
Build Your Career with Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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Responsibilities
At Related Management Company (RMC), we believe exceptional living is defined by exceptional experiences. As a Lifestyle Coordinator, you will play a pivotal role in shaping the resident experience within a hospitality-driven luxury residential community. This highly visible, client-facing role is responsible for curating elevated programming, managing amenity experiences, and building meaningful partnerships that bring our brand to life.
This is an opportunity for a dynamic, creative, and service-driven professional to create memorable moments, foster community, and deliver best-in-class hospitality aligned with the Related standard.
Location
The nation’s capital is experiencing a never-before-seen level of modern luxury living. Located in Southeast, Washington’s only waterfront neighborhood, steps from Nationals Park and a short stroll from Capitol Hill, One Hill South and 10K exceed the expectations of Washington’s most discerning residents with its extraordinary amenity offerings, high-end finishes and tailored lifestyle services.
Key Responsibilities
Events & Programming
- Plan, coordinate, and execute a robust calendar of resident events, lifestyle programming, and pre-leasing activations that align with brand standards and drive engagement.
- Own all aspects of event production including concept development, budgeting, vendor management, logistics, timelines, and execution.
- Oversee all private resident events within amenity spaces, including scheduling, setup, execution, breakdown, and post-event follow-up.
- Develop and distribute monthly event calendars, promotional materials, and RSVP tracking using internal systems and marketing tools.
- Partner with corporate marketing and creative teams to ideate and execute innovative programming and campaigns.
- Monitor participation, feedback, and customer service KPIs to continuously refine offerings and enhance the resident experience.
Resident Experience & Amenity Management
- Oversee all amenity programming and reservation systems, ensuring seamless coordination from inquiry through billing and post-event inspections.
- Conduct regular walkthroughs of amenity spaces, ensuring cleanliness, readiness, and adherence to luxury standards.
- Coordinate new resident orientation programs to drive engagement and awareness of building offerings.
- Manage furnished unit program operations, including:
- Move-in/move-out coordination
- Housekeeping and OS&E inventory oversight
- Resident onboarding experience
- Serve as a key resident-facing liaison, facilitating service requests such as reservations, appointments, and lifestyle services.
Brand Partnerships & Community Engagement
- Cultivate and maintain strategic partnerships with local businesses, vendors, and service providers that enhance resident offerings.
- Leverage Related’s brand partnerships to create exclusive experiences and resident benefits.
- Liaise with on-site and local partners (including restaurants) to coordinate reservations, private dining, and curated experiences.
- Continuously seek new partnerships that align with resident demographics and elevate the lifestyle experience.
Operations & Financial Management
- Oversee amenity space utilization and programming in alignment with financial goals and operational standards.
- Manage event and programming budgets, including invoice processing, expense tracking, and audits (weekly, monthly, quarterly as applicable).
- Review and submit invoices, track expenses, and ensure accurate billing for private events and amenity usage.
- Perform regular audits including reservation charges, memberships, and storage units.
- Create detailed event logistics summaries, floorplans, timelines, and work orders.
Communication & Administration
- Manage communication across email, resident apps, and social platforms, ensuring timely and professional responses.
- Coordinate on-site marketing placements and promotions in collaboration with PR and marketing teams.
- Maintain detailed records, reports, and documentation for all programming and operational activities.
- Support the General Manager and leadership team with additional initiatives and special projects.
Qualifications
Qualifications
- 3–5+ years of experience in event planning, hospitality, lifestyle programming, or luxury residential services.
- Background in hospitality, hotels, public relations, entertainment, or multifamily luxury operations strongly preferred.
- Proven experience managing end-to-end event production, including logistics, budgets, vendor negotiations, and design.
- Strong knowledge of local market, vendors, and cultural landscape with an established network preferred.
- Highly organized with exceptional attention to detail, time management, and problem-solving skills.
- Outstanding communication and interpersonal skills, with a natural ability to build relationships.
- Creative, proactive, and service-driven with a passion for delivering elevated resident experiences.
- Proficiency with event management tools, reservation systems, and Microsoft Office.
- Flexibility to work evenings, weekends, and holidays as required for events.
Compensation:
The anticipated hourly range for this position is listed below. In addition to a competitive hourly range, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.
Anticipated hourly range: $28.00/hr - $33.00/hr
Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.
WHY YOU’LL LOVE IT HERE
- Lots of paid time off (19+ days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success – such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources – such as counseling are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
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