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Client Services Associate

PublishedPublished: 6/14/2022

Job Description

Client Services Associate – Entry Level | Richmond, VA

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ProspectBlue seeks an entry-level Client Services Associate for our wealth management firm client in Richmond, Virginia!

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About the Opportunity:

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ProspectBlue’s client, a highly respected wealth management firm in Richmond, Virginia, is seeking a smart, outgoing, and motivated individual to join its team in an entry-level client service and administrative support role.

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This is an excellent opportunity for someone who is looking to build a long-term career in wealth management. The ideal candidate will be a genuine “people person” who enjoys working with clients and colleagues, has a strong academic background and understanding of finance, and is eager to learn and grow within the business.

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The successful candidate will initially provide front-office, administrative, and operational support while working alongside experienced Client Service Associates and financial advisors. Over time, this individual will have the opportunity to grow into a full Client Services Associate position with increasing responsibility.

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Key Responsibilities:

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  • Greet clients and guests at the office and provide a professional, welcoming first impression.
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  • Serve as a professional and friendly presence at the front desk and provide coverage as needed.
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  • Answer and direct incoming phone calls and assist with general client inquiries.
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  • Support the financial advisor and Client Service Associate teams with day-to-day administrative tasks.
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  • Assist with maintaining and organizing client records and documentation in accordance with industry regulations.
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  • Assist with operational projects and special assignments across the wealth management team.
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  • Prepare client presentations and materials, including operating a binding machine and assisting with presentation assembly.
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  • Work with spreadsheets and assist with basic data entry, tracking, and record keeping.
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  • Learn and utilize the firm's CRM and other technology systems.
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  • Communicate professionally and effectively with clients, advisors, and internal team members.
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  • Take initiative to learn the business and progressively assume additional responsibilities.
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Desired Qualifications:

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  • Bachelor’s degree required, preferably in Finance, Accounting, Economics, Business, or a related field.
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  • Demonstrated interest in finance, investments, wealth management, or financial services.
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  • Prior financial services or investment advisory experience is a plus, but not required.
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  • Strong academic record and ability to understand and learn financial concepts.
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  • Extremely organized, detail-oriented, and dependable.
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  • Excellent verbal and written communication skills.
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  • Outgoing, personable, and comfortable interacting with clients and colleagues.
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  • Professional demeanor and strong interpersonal skills.
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  • Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
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  • Comfortable working with spreadsheets and learning new technology and CRM systems.
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  • Ability to multitask, prioritize responsibilities, and meet deadlines.
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  • Strong character, work ethic, and a genuine desire to learn and build a career in wealth management.
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  • A team-oriented attitude and willingness to take on a variety of responsibilities.
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What We're Looking For:

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The right candidate doesn't need to have extensive industry experience. We're looking for someone with the intelligence, personality, character, and motivation to grow.

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If you're someone who takes pride in doing things the right way, enjoys working with people, is eager to learn, and wants to develop a career in wealth management, this could be an excellent opportunity to join a respected firm and grow with the team.

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Compensation:

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  • Estimated salary range: $50,000–$60,000 per year
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  • Salary will be dependent on prior industry experience, internships, educational background, and qualifications.
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If you're ready to start your career in wealth management and grow into a Client Services Associate role, let's connect!

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Interested candidates should submit a resume to jamie.shield@prospectblue.com to begin the application process.

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