Job Description
Job DescriptionBenefits:
- Health insurance options
- Free Life Insurance
- Free Personal Tax Return
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Seasonal Field Support Technician
Our Seasonal Field Support Technician plays a key role in setting up and maintaining our kiosks in various local retail stores. This position combines hands-on physical setup with basic IT support, ensuring our technology is installed correctly and functions smoothly throughout the season.
What Youll Do Here:
- Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
- Install and configure computer hardware, peripherals, and basic software applications at kiosk locations.
- Perform basic network troubleshooting, including checking connectivity, resetting routers/modems, and ensuring devices are properly linked to the network.
- Ensure all tech components meet operational standards and escalate issues to the IT team when necessary.
- Meet deadlines to ensure office and kiosk locations align with brand and marketing appearance standards.
- Maintain a clean and inviting workplace, including tasks such as trash removal, vacuuming or sweeping, cleaning counters and glass surfaces.
- Drive a moving truck to transport equipment to and from retail locations.
- Other duties as assigned.
Preferred Qualifications:
- Basic knowledge of computer installation, network setup, and troubleshooting.
- Ability to work independently and manage time effectively.
- Comfortable with physical tasks such as lifting equipment and assembling furniture.
- Strong attention to detail and commitment to maintaining brand standards.
Skills youll bring for success:
- Drivers license preferred.
- Good interpersonal and communication skills.
- Basic knowledge of computer functions is preferred but not required.
- Customer service experience.
Physical Demand and Work Effort:
- Standing, walking, sitting.
- Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
- Must be able to hold, carry, and move equipment, tools, and materials.
- Compliance with company policies and standards.
Additional Perks:
- Full-time and part-time positions are available
- Flexible Schedule Options Work that works for you!
- Competitive Pay (Hourly rate varies based on experience)
- Work Lotto (Win money for logged shifts)
- Low-cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Referral bonus opportunities are available for referring qualified candidates
- Free continuing tax education
- Opportunities for advancement within the organization
- Employee referral program
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!