Job Description
Job Description
Shift: Monday - Friday, 7:00 AM - 3:30 PM
Benefits: Medical, dental, vision, 401k and PTO after 90 days!
Summary: The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed. This person communicates with office/plant personnel, the Truck Driver, and the maintenance employees.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Oversee and coordinate order progression
Assist plant manager in ensuring promised delivery date is met on orders
Assist plant manager with daily administrative tasks
Arrange outside vendors when necessary
Develop and produce necessary reports to assist management
Maintain an accurate and organized filing system
Prepare, audit, and forward payroll, accounts payable, and other necessary information to appropriate personnel
Greet and direct customers, vendors, etc. by telephone or in person
Ability to understand the applicable procedures document in the training program
Ability to use multi-line phone system, computer, and other office equipment
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
\nCompany Description
THE G.A. RICHARDS GROUP
The G. A. Richards Group consists of several Michigan-based operations that each engineer and build components for various global manufacturers. With 100 years of experience, we compete across the general industrial and office furniture market. We provide the necessary input to our customers that optimizes component design for our manufacturing processes.
Company Description
THE G.A. RICHARDS GROUP\r\n\r\nThe G. A. Richards Group consists of several Michigan-based operations that each engineer and build components for various global manufacturers. With 100 years of experience, we compete across the general industrial and office furniture market. We provide the necessary input to our customers that optimizes component design for our manufacturing processes.