Job Description
Job Description
We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.
Key Responsibilities:
- Resolve escalated technical issues.
- Troubleshoot hardware, software, and network problems.
- Maintain IT infrastructure, including servers and network devices.
- Install and upgrade systems, software, and hardware.
- Monitor performance and apply updates, patches, and security measures.
- Support cloud-based backup solutions.
- Document IT processes and configurations.
- Collaborate with IT teams for efficient service delivery.
- Provide excellent customer service and client communication.
• Previous experience in an IT Technician.
• Windows OS, MS 365.
• VMware or Hyper-V.
• CompTIA Network+, CompTIA Security+