Job Description
Job Description
Job Title: Warranty and Repair Order Specialist
Job Description
We are seeking a dedicated and detail-oriented Warranty and Repair Order Specialist to join our logistics and distribution center for aircraft parts. This role is integral in ensuring the efficient management and processing of repair orders and warranty claims, while maintaining high standards of customer service.
Responsibilities
- Manage warranty claims and repair activities to ensure timely, quality, and cost-effective delivery of products and services.
- Log and follow up on customer repair orders and warranty claims, ensuring supplier adherence to contractual obligations.
- Keep internal and external customers informed on the status of repair, lease, exchange orders, and warranty claims.
- Issue repair and exchange orders to approved suppliers and monitor supplier performance.
- Prepare and present monthly performance reports on repair orders and warranty claims.
- Oversee customer battery repair orders and invoicing processes.
- Initiate and track improvement plans to ensure objectives are met.
- Conduct follow-up sessions with suppliers to ensure service performance targets and turnaround times are met.
- Collaborate with vendors and OEMs to manage customer returns and warranty claims.
- Communicate changes in supplier performance to relevant stakeholders.
- Monitor and report market conditions and competitor activities affecting competitiveness.
Essential Skills
- 2-5 years of experience in customer order management or supply chain, preferably within a repair or service-oriented context.
- Proficient in customer service, order entry, data entry, and supply chain management.
- Experience with repair orders, warranty claims, and customer order management.
- Working knowledge of Oracle and Microsoft Excel.
- Professional insight and experience with purchasing and logistics.
Additional Skills & Qualifications
- Experience in the aviation or aircraft parts industry is preferred.
- Working knowledge of SAP.
- US Citizenship or permanent residency is required.
Why Work Here?
Join a dynamic team at a leading logistics and distribution center for aircraft parts and aviation supplies. Benefit from a role that offers professional growth opportunities within a supportive and engaging work environment. Our operation in Medley, FL serves a diverse clientele, including airlines and aerospace customers, making every day unique and rewarding.
Work Environment
The position is based in an indoor, warehouse-type environment, operating on a day shift with a 5x8 schedule.
Job Type & Location
This is a Contract to Hire position based out of Medley, FL.
Pay and Benefits
The pay range for this position is $24.50 - $24.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Medley,FL.
Application Deadline
This position is anticipated to close on Mar 7, 2026.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.
Company Description
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.