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Customer Service Representative

PublishedPublished: 6/14/2022

Job Description

Job Description

Direct Hire opportunity!

Customer Service
Receive 75% of order via email, 25% are telephone order, ERP and or FAX.
Help with Quotes and doing lots of follow up.
Knowledge of Freight and understands expense is helpful
Know the difference between small parcel up to 100 LBS or LTL(less than a load) or + 100LBS or Tractor Trailer
Data Entry, Outlook, Basic Excel skills and excellent communication skills required


Hiring criteria:
• Exceptional track record on attendance and punctuality, not out or late unless planned
• High degree of reliability
• Articulate, good typing, writing, and listening skills
• Pleasant personality
• Someone who can stay composed while encountering multiple demands
• Strong sense of initiative
• Service approach, and enjoys helping others
• Seasoned level of experience
• Exceptional attendance and punctuality

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