Job Description
Job Description
Position Overview
The Banquet Captain supports and works with the banquet teams to provide an exceptional experience for all guests. This role assists with leading and directing banquet team members to exceed customer expectations.
Essential Functions and Responsibilities
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions and prepare and present checks to group contacts for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintain cleanliness of work areas throughout the day.
- Perform other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
- At least 2 years of related experience required.
- Excellent written and oral communication skills.
- Ability to work independently (and in a team).
Work Conditions & Physical Demands